Thesis

49 Moral dilemmas of Dutch prison staff III. Integrity These cases directly address dilemmas about dealing with or suspicions of unethical behavior by prison staff. However, most dilemmas within this theme concern ‘being suspicious’ of unethical conduct. Once an employee is suspected of acting contrary to ethical standards, and it does not immediately result in an official investigation, different types of dilemmas emerge in all levels of the organization. E.g., the management team wonders whether to dismiss the suspected employee? A supervisor doubts whether to inform the employee about confidential plans, such as the timing of a search for contraband? Or: teammembers who experience dilemmas based on trust-issues toward that colleague. The subtheme ‘preventing suspicion’ concerns dilemmas arising from staffs’ desire to prevent suspicion of unethical actions. Prison staff individually experience dilemmas based on a high level of alertness about what others might think. Even when staff know they act with integrity, they tend to act differently based on this alertness. They are highly aware that a lack of transparency might cause unwanted rumors, e.g., if you were alone with a prisoner during a drug test. IV. Good employment practices Both top-down and bottom-up, there are dilemmas related to ‘good employment practices’. From staff toward supervisors or the organization, we identified dilemmas about ‘job insecurity’, e.g., due to rumors about closing the prison site, staff question ‘Should I stay out of loyalty to my team or should I start looking for an alternative job?’ These dilemmas also occur after labor disputes. Top-down cases about ‘fair treatment’ of prison staff demonstrate struggles of supervisors or management teams about ‘punishing’ or firing staff and how to handle these situations in a morally sound way. To what degree do we allow mistakes? Should I fire an employee who refuses to carry out an assignment? This theme also involves cases regarding ‘good care’ for prison staff. Is it acceptable to let my staff work in non-ideal conditions, e.g., with prisoners in a room with a broken door? V. Compliance with top-down vision This theme represents dilemmas in which hierarchy plays a substantial role and which are seen in all layers of the organization. The subtheme ‘discontent with policy’ shows individual teammembers, entire teams and supervisors deliberating whether they should express their discontent to the management team. However, most cases are related to the organization as a whole. We used a broad interpretation of ‘policy’, i.e., relating to management choices, ranging from practical daily matters to the central goals of prison 2

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