228 Appendices 38. I listen carefully to my colleagues’ ideas 39. I listen carefully to the ideas of prisoners 40. I ask my superior questions to understand why something is done in a particular way 41. I ask my colleagues questions to understand why they do/did something in a particular way 42. I ask prisoners questions to understand why they do/did something in a particular way 43. I will talk to a prisoner when he/she does something I feel is not right 44. I will talk to a colleague whenever he/she does something I feel is not right 45. I will engage in a conversation with my superior whenever he/she does something I think is not right 5. Taking action 46. I find it hard to deal with difficult situations at work 47. Sometimes I know the right to do, yet I do not act upon it 48. I deviate from agreements/protocols when I feel it is right to do so 49. I sometimes act against my own interests because I feel it is the right thing to do 50. When I have to do things at work that I do not approve of, I will make my position known before I act 51. When I have to do things at work that I don’t approve of, I will refuse to do them 6. Looking back 52. After a difficult situation, I ask myself whether I could have handled it differently 53. At work, we discuss and evaluate the results and consequences of our actions 54. In case of a difficult situation, I explain afterwards to my colleagues why I acted the way I did 55. In case of a difficult situation, my colleagues explain to the team why they acted the way they did 56. When something at work did not go well (in a situation I was involved in) it is generally due to the circumstances or other people 57. My colleagues do acknowledge when they have done something wrong 58. My superior acknowledges when he/she did something wrong 7. Interaction 59. I find it difficult to deal with people who think differently than myself 60. In our team, we find it difficult to deal with conflicting opinions
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