121 Appendices ABOUT THE AUTHOR After completing his studies at the Technical University of Delft and the Medical Faculty of the Erasmus University of Rotterdam, Rube van Poelgeest began his career as a member of the scientific staff of the professor of cardiology in the University Hospital of Utrecht (UMCU). He has been intensively involved in the introduction of research computers in the hospital, particularly cardiology, but also in other disciplines in the UMCU (neurology, dermatology, biochemistry and cardiac surgery). Intrigued by the possibilities of information technology, he moved to the business applications of ICT in the banking industry, where at that time, the ‘big’ work took place. He focused on the application of information technology to enhance competition. Internet technology has played an important role. He has been CIO in various financial companies such as Univé, AXA, UWV, Fortis, PGGM, Achmea Pensions, where information technology played an important role in situations where mergers or integration platforms took place for more customer focus. He was also CIO in the pharmaceutical industry (Organon), responsible for global integration (70 countries) of the existing ICT systems. His last assignments relate to the health care sector, where ICT plays an increasingly important role as a vehicle to streamline the care chain. He investigated 80 of the 90+ hospitals in the Netherlands with the EMRAM model of HIMSS Analytics. He was part of a research project in the Netherlands investigating the relation between EMR maturity and quality of care more specifically patient safety. He published a series (30+) about the ‘CIO in healthcare’ in the CIO magazine of the Netherlands. From 2015 he developed the ‘ICT-ladder’ for general practitioners together with two general practitioners (SpinDok) and in cooperation with the LHV-MN. The ICT Ladder is a maturity model for the development of information technology in the general practice. The model helps GPs grow into a paperless environment in five steps, with a fully integrated digital file. In 2016 he implemented a regional cooperation organization together with a former general practitioner. He has broad experience in ICT management at companies in situations where the good use of ICTmatters. The professionalization of the work within companies is the common thread that runs through all his assignments. In his assignments, he always strives for a robust (strategic) framework within which work is carried out. His strength is to achieve results after a well-prepared path has been taken. The active involvement of stakeholders, specialists in the various relevant fields and the target organization is emphatically his specialty and that way of working is where he gets his motivation.
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