96 Factors influencing teachers’ use of digital student feedback to improve their teaching but to facilitate and initiate further professional development based on the digital student feedback: I think student feedback should be discussed during your job performance interview, to identify where you need support in improving your lessons. Then you can customize your professional development activities accordingly and it can be facilitated by your school leader. (Teacher LKR08) 5.4.4 Data (system) characteristics Regarding the data system for collecting digital student feedback, the ease of using the Impact! tool was important for the collection of the feedback. However, the use of the digital tool also caused some problems, for example, with internet access in schools or the lack of data space on students’ phones. Although it was possible to use the tool on devices other than a smartphone (e.g., tablets or laptops), there were problems with downloading the tool on students’ phones, according to teachers and students. The content of the digital student feedback (the questionnaire about aspects of teaching quality that have found to be effective for student learning) was considered valuable by both teachers and students. They generally did not consider any aspects of teaching quality to be missing in the questionnaire and they had the idea that the Impact! questions covered what a good teacher should do in class. 5.4.5 Comparing Rachel and Mike In order to find out how teachers who do or do not improve the quality of their teaching differ in perceptions of factors influencing digital student feedback usage, the perceptions of Rachel and Mike (and their students) were compared. Rachel did improve her teaching after receiving student feedback, Mike did not. Rachel had a positive but critical attitude towards digital student feedback, while Mike reported a positive attitude towards digital student feedback. Regarding teachers’ actions taken to analyse and interpret the data and to reflect on the data, Rachel mentioned the importance of making an improvement plan for how to improve teaching quality. According to Rachel, such an improvement plan helped her to actually improve her teaching during follow-up lessons. Moreover, Rachel and her students both reported that the digital feedback was discussed in class, compared to Mike’s students, who reported that their class did not discuss the feedback. According to Mike’s students, it would have been helpful for Mike if he had discussed the feedback with the class, and they would have been more motivated to give feedback
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