Chapter 5 158 Figure 1. Model of the Elements of User Experience [83, 86]. Reprinted with permission. Next, we adopted elements of the UCD-based ‘CeHRes3 Roadmap’ into Garrett’s model. The CeHRes roadmap (see Figure 2) is also a holistic framework that combines the principles of UCD with infrastructural factors to address the values of end users in order to realize the potential of technology to innovate health care. The CeHRes Roadmap is based on five principles of eHealth development that were established in a review study [87]: 1) eHealth development is a participatory development process, 2) it creates an infrastructure for changing health and wellbeing, 3) its development is intertwined with its implementation, 4) it is connected with Persuasive Design Technology and 5) its development requires continuous evaluation cycles (formative and summative). One of the perks of the CeHRes Roadmap is that is quite elaborate on how to actually go about in designing a new eHealth or mHealth intervention. 3 ‘CeHRes’ stems from ‘Center for eHealth Research and Disease Management’
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