129 Teach-back of discharge instructions in the ED CHAPTER 6 Figure 1 Flow diagram of the study selection process 7,029 ED visitors screened for eligibility 6,359 ED visitors screened for eligibility Standard discharge March-June 2019 6,686 cases exluded 6,054 cases exluded 343 cases included for the analysis on ED revisits 305 cases included for the analysis on ED revisits 207 eligible older patients identified 170 eligible older patients identified 136 cases exluded 135 cases exluded 131 patients missed (i.e., left the ED before recruitment, visited the ED outside study recruitment hours, ED stay/discharge during the recruitment of another patient 92 patients missed (i.e., left the ED before recruitment, visited the ED outside study recruitment hours, ED stay/discharge during the recruitment of another patient 6 patients excluded: - unable to contact (n=3) - no longer wanting to participate (n=2) - ED revisit before telephone interview (n=1) 11 patients excluded: - unable to contact (n=6) - no longer wanting to participate (n=2) - too sick to participate (n=2) - ED revisit before telephone interview (n=1) 76 patients signed the informed consent 78 patients signed the informed consent Teach-back July-October 2019 70 patients and/or carers participating in post-discharge telephone interview 67 patients and/or carers participating in post-discharge telephone interview
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